Terms of service

Last updated: July 27, 2026

Welcome to WhiskCraft.

These Terms of Service govern your access to and use of whiskcraft.shop, including all products, services, content, functionality, and transactions offered through the website.

Throughout these Terms, the words “WhiskCraft,” “we,” “us,” and “our” refer to the operator of whiskcraft.shop. The words “you” and “your” refer to any visitor, customer, purchaser, or user of the website.

By accessing the website or purchasing a product from us, you agree to be bound by these Terms of Service and all policies referenced within them. If you do not agree, you must not use the website.

1. Eligibility

You must be at least the age of majority in your province, state, territory, or country of residence to place an order.

By using the website, you represent that:

  • You are legally capable of entering into a binding agreement
  • The information you provide is accurate and complete
  • You will use the website only for lawful purposes
  • You will comply with all applicable laws and regulations

2. Online Store Terms

You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

  • Transmit malware, viruses, or malicious code
  • Interfere with the security or operation of the website
  • Attempt to gain unauthorized access to our systems
  • Scrape, copy, or extract website data without permission
  • Impersonate another person or organization
  • Use false payment or identity information
  • Place orders for resale without prior authorization
  • Violate intellectual property or privacy rights

A violation may result in suspension or termination of access, cancellation of orders, or other appropriate action.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, measurements, materials, features, and specifications accurately.

However:

  • Colors may appear differently depending on the customer’s device or display settings
  • Packaging may change without notice
  • Minor product variations may occur
  • Images may include props or accessories not included with the product
  • Measurements may have reasonable manufacturing tolerances

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Kitchen Product Use

WhiskCraft products are intended for normal household kitchen and food-preparation use unless otherwise stated.

Customers are responsible for:

  • Reading and following all product instructions
  • Inspecting products before use
  • Using products only for their intended purpose
  • Keeping products away from children when appropriate
  • Following reasonable food-safety and kitchen-safety practices
  • Avoiding use of damaged or defective products

Our products are not intended to replace professional equipment, medical advice, or specialized commercial tools unless specifically identified as such.

5. Pricing and Currency

Product prices are displayed in the currency shown at checkout.

Prices may change without notice. A price change will not affect an order that has already been accepted, except where there is an obvious pricing, system, or typographical error.

Unless otherwise stated, prices may exclude:

  • Import duties
  • Customs charges
  • Value-added taxes
  • Sales taxes
  • Brokerage fees
  • Local government charges

Customers are responsible for charges imposed by their destination country unless applicable law requires otherwise.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance.

An order is accepted when we send confirmation that it has been processed or shipped.

We may refuse, limit, or cancel an order for reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized payment
  • Payment verification failure
  • Shipping restrictions
  • Incorrect or incomplete customer information
  • Unusual order quantities
  • Violation of these Terms

If payment has been collected for a cancelled order, we will refund the applicable amount.

7. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, and account information.

You authorize us and our payment processors to charge the selected payment method for:

  • Product prices
  • Applicable taxes
  • Shipping upgrades
  • Other amounts disclosed at checkout

We are not responsible for delays or losses caused by inaccurate information provided by the customer.

8. Payment Security

Payments may be processed by third-party payment service providers.

WhiskCraft does not control the independent practices of those providers. Your use of a payment provider may be subject to additional terms and privacy policies.

You must not use a payment method without authorization from its lawful owner.

9. Promotions and Discount Codes

Promotions, coupons, discount codes, bundles, and special offers:

  • May be limited in duration or quantity
  • May be subject to additional conditions
  • Cannot be redeemed for cash
  • May not be combined unless expressly stated
  • May be cancelled in cases of misuse, fraud, or technical error
  • May exclude certain products

We reserve the right to modify or end a promotion at any time, subject to applicable law.

10. Shipping and Delivery

Shipping is governed by our Shipping Policy.

Estimated delivery time is generally 7–10 business days after an order has been processed and shipped.

Delivery estimates are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, holidays, address errors, or circumstances outside our reasonable control.

11. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our Return and Refund Policy.

We offer eligible customers free returns and refunds within 30 days of delivery, subject to the conditions stated in that policy.

12. Third-Party Services and Links

The website may contain links to third-party websites, tools, applications, or services.

We do not control and are not responsible for:

  • Third-party content
  • Availability of third-party services
  • Third-party security practices
  • Purchases made through external websites
  • Losses arising from interactions with third parties

You should review the applicable third-party terms and privacy policies before using those services.

13. Reviews and User Content

You may submit product reviews, photographs, comments, suggestions, or other content.

By submitting content, you confirm that:

  • You own the content or have permission to use it
  • It is truthful and based on a genuine experience
  • It does not violate any law or third-party right
  • It is not defamatory, obscene, threatening, discriminatory, or misleading
  • It does not contain malware or unauthorized advertising

You grant WhiskCraft a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, edit, publish, translate, distribute, and display submitted content for business and marketing purposes.

We may remove content that violates these Terms.

14. Intellectual Property

All website content, including branding, logos, product descriptions, graphics, photographs, page layouts, videos, icons, and text, is owned by or licensed to WhiskCraft and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, republish, or commercially exploit our content without prior written permission.

Limited personal and non-commercial use of the website is permitted.

15. Prohibited Conduct

You must not:

  • Commit fraud or provide false information
  • Abuse return or refund systems
  • Infringe intellectual property rights
  • Harass customers, employees, or service providers
  • Upload harmful software
  • Disrupt website functionality
  • Attempt to bypass website security
  • Collect information about other users without authorization
  • Use automated purchasing or scraping systems
  • Make false or misleading statements about WhiskCraft

16. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free
  • All content will be completely accurate at all times
  • Website defects will be corrected immediately
  • Every product will meet every individual customer preference

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, WhiskCraft will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:

  • Use or inability to use the website
  • Delayed delivery
  • Third-party services
  • Unauthorized account access
  • Misuse of a product
  • Loss of data, revenue, profit, or business opportunity

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.

18. Indemnification

You agree to indemnify and hold harmless WhiskCraft and its service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Your infringement of another party’s rights
  • Content submitted by you
  • Your misuse of a product

This obligation applies only to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles.

Nothing in this section limits any mandatory consumer rights available under the laws of the customer’s place of residence.

20. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.

21. No Waiver

A failure by WhiskCraft to enforce any provision does not waive our right to enforce it later.

22. Changes to These Terms

We may update these Terms to reflect changes in our operations, products, legal obligations, or website functionality.

The revised Terms will be posted on this page with an updated effective date. Continued use of the website after publication constitutes acceptance of the revised Terms, subject to applicable law.

23. Contact Information

Questions regarding these Terms may be sent to:

WhiskCraft
2449 Centennial Dr
Blind Bay, BC V0E 1H2
Canada

Email: support@whiskcraft.shop
Phone: +1 604 999-0204
Website: whiskcraft.shop